Retail
SAP for retail, built around your customer.
Retail keeps changing: shoppers move between store and screen, supply chains need to react in days, and margins stay thin. SAP retail solutions, with AI built in, connect merchandising, supply chain, commerce and finance, and Kannanware deploys them for how your business sells.
Why it matters
Closer to customers, leaner in operations.
01
Customer-centric merchandising
Financial, merchandising, supply chain and store operations in one system, with insights and automation built in.
02
Transparent, agile supply networks
Predict demand, then line up procurement, inventory, transport and logistics decisions to match it.
03
Sell and fulfil anywhere
Personalised offers, smart order sourcing and a consistent experience across every channel.
AI First
AI that keeps up with your shoppers.
With sales, stock and customer data in SAP, AI helps buyers, planners and store teams act as demand changes.
- Predictive replenishment that calculates and orders stock automatically
- Customer insights and personalisation from AI learning models
- AI-assisted finance decisions and faster answers with Joule
What’s included
SAP capabilities for retail.
The SAP solutions retailers run on, deployed and supported by Kannanware.
- 01
Merchandise management
SAP S/4HANA Retail for merchandise management, plus SAP S/4HANA for fashion and vertical business.
- 02
Supply chain orchestration
SAP Predictive Replenishment, Extended Warehouse Management and Transportation Management.
- 03
Unified commerce
SAP Commerce Cloud, Omnichannel Promotion Pricing and SAP Order Management for sourcing and availability.
- 04
Store and sales data
SAP Customer Activity Repository and Omnichannel Sales Transfer and Audit, bringing point-of-sale data into one place.
- 06
Finance, spend and people
Real-time financial analysis, spend control, travel and expense, and workforce management on one ledger.
Questions
Frequently asked questions.
Q1Can SAP connect our stores, warehouse and online shop?
Yes. SAP S/4HANA Retail manages stock and sales across channels, and SAP Commerce Cloud and SAP Order Management connect online orders, so every channel works from the same data.
Q2Where should a retail SAP programme start?
Usually with merchandise management, replenishment and margin visibility. A business process study helps prioritise them before you commit to scope.
Q3Is GROW with SAP suitable for growing retailers?
Often, yes. GROW with SAP brings AI-powered cloud ERP with standard retail processes, which suits retailers that want to move quickly.
SAP Sell Partner · SAP Service Partner
Let’s talk SAP.
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