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    Kannanware, SAP Sell and Service Partner

    S/4HANA Application Management

    SAP that keeps running, and keeps improving.

    Go-live is the start, not the end. Primecare, our application management service, supports your SAP S/4HANA system every day, resolves issues, and keeps improving it with your business.

    What’s included

    What our support includes.

    • 01

      Early-life support

      Close support in the weeks after go-live.

    • 02

      Incident management

      Issues logged, prioritised and resolved against agreed service levels.

    • 03

      Problem management

      Fix root causes so issues do not come back.

    • 04

      Enhancements

      Small changes and improvements as the business evolves.

    • 05

      Upgrades and releases

      Test and adopt new SAP releases and features.

    Questions

    Frequently asked questions.

    Q1

    Can you support a system another partner implemented?

    Yes. We start with a transition period to learn your system and processes, then take over support.

    SAP Sell Partner · SAP Service Partner

    Let’s talk SAP.

    Tell us where you are today. We’ll tell you, plainly, what it takes to get where you want to be. We reply within one business day.

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